Owner FAQs
Answers to your frequently asked questions
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Am I required to make my property available to Section 8?
Property owners are not required to accept Section 8 tenants unless a local ordinance requires it. At Reed Property Management, we can work with Section 8 vouchers when owners choose to participate, and we ensure full compliance with HUD and local program rules while maintaining thorough tenant screening to protect your investment. We recommend checking local regulations before deciding. -
Are you licensed?
Yes. Reed Property Management is a licensed property management firm with licensed professionals and a track record of regulatory compliance and industry best practices. Our credentials reflect decades of hands-on experience managing residential portfolios and protecting owner assets. -
Can I reach you after hours?
Yes. We provide an after-hours emergency contact for urgent issues that threaten safety or property integrity. Routine inquiries and non-emergencies are handled during normal business hours, and owners also have access to our owner portal for real-time updates and communications. -
Can you put the money directly into my account?
Yes. We offer secure ACH direct deposit for owner disbursements. Owner proceeds are transferred on the regular distribution schedule, accompanied by detailed statements showing collections, expenses, and any reserves, ensuring timely and transparent financial management. -
Do I get to see the lease or sign it?
Yes. Owners receive and may review the lease agreement prior to execution. Reed Property Management typically executes leases on behalf of owners to streamline leasing and ensure compliance, but we will sign only with owner approval or if you prefer to sign personally. -
Do you sell real estate too?
We have licensed brokerage capabilities and can assist owners interested in buying or selling properties. We maintain transparent separation between property management and real estate sales to avoid conflicts of interest and will disclose commissions and options if you request sales assistance. -
How and when do I get my checks?
Owner distributions are processed on a regular monthly schedule after rent is collected and cleared and after applicable expenses and reserves are accounted for. Funds are delivered via ACH direct deposit or mailed check per your preference, and each distribution includes a detailed statement for clear accounting. -
How is rent collection handled?
We use multiple modern payment channels—online portals, e-payments, e-checks and traditional methods—to maximize on-time rent collection. Late payments are managed according to lease terms, with automated reminders, follow-up, and escalation to legal remedies if necessary to protect cash flow and occupancy. -
How long of a lease do you sign?
Lease length is tailored to market conditions and owner objectives. Our standard lease term is 12 months, but we can implement shorter, longer, or month-to-month arrangements when aligned with your strategy for occupancy, turnover, and revenue. -
How much security deposit do you charge the tenant?
Security deposit amounts are set to reflect market standards and legal limits in the jurisdiction. Typical deposits approximate one month's rent but can vary based on tenant screening, market demand, and statutory rules. Deposits are handled transparently and documented on move-in. -
How soon can you start managing my property?
We can begin once the management agreement is signed, required onboarding documents and account setups are complete, and the property is prepared for leasing. Typical onboarding timelines range from a few days to two weeks depending on listing readiness and transfer of records. -
What type of properties do you manage?
We manage residential portfolios of all sizes, including single-family homes, multi-family units, condominiums, townhomes, and small mixed-use or portfolio assets. Our services scale to meet investor goals and protect long-term asset value. -
What type of reports do I get and how often?
Owners receive monthly financial statements, rent rolls, maintenance summaries, inspection reports, and year-end reconciliations. Additional or ad hoc reports are available on request, and owners have 24/7 access to an online portal for real-time financials and property activity. -
Who holds the tenant security deposit?
Tenant security deposits are held in a dedicated trust or escrow account in accordance with local laws and accounting best practices. Reed Property Management maintains clear accounting for deposits and issues itemized statements at move-out when deductions are necessary.

